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New standards in green cleaning

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Thanks for taking the time to read time to read the FAQ’s we hope you find the information you require but we do encourage you to give us a call, everyone has unique requirements and our Nationwide team are happy to answer your questions and discuss  your particular needs. 1300 554 943

For Clients

What Services does Nationwide provide?
Our full range of services is outlined here.

What experience will cleaning and laundry staff have?
All staff complete a comprehensive Induction program which includes:

  • Orientation
  • Occupational Health and Safety incorporating manual handling
  • Personal Care training.
  • Certificate III in cleaning or laundry operations

Who do I speak with if I have concerns?
You will be allocated with a dedicated management team to assist with any concerns or questions you may have.

What do I do if I am having issues or problems with Nationwide team members?
You should contact your management team to discuss any issues you may have with Nationwide team members. The team can assist in identifying solutions to problems and may refer complex issues to the People & Culture team for resolution.

For potential Staff

What does a job with Nationwide look like?
Nationwide team members are rewarded with greater job satisfaction  knowing they are making a real difference to the lives of aging Australians. A career with Nationwide Aged Care includes great benefits: Salary packaging, Extensive and tailored induction programs, Ongoing learning and development, Career opportunities, Work life balance, Staff rewards and recognition program.

Is it essential that I have a driver’s licence and my own car?
No, it is not essential that you have a driver’s licence. However, it is preferred, as it may be difficult accessing public transport early in the morning and on weekends.

I am living interstate/overseas and am considering relocating. Can you give me a job?
Vacancies change on a weekly basis, and the demand for cleaning and laundry staff may vary from suburb to suburb or state to state. If you decide to relocate, we would encourage you to contact us so we can advise you of opportunities in your area.

Do I need experience to work as a cleaner or laundry assistant?
Experience is not essential; however, at Nationwide we regard attitude for the role as equally important. If you don't have prior experience, we will provide learning opportunities to develop the skills you need to be an outstanding Nationwide team member.

How many hours can I work?
Depending on your flexibility and availability of shifts you could work from 10 to 38 hours per week.

How soon will I start working?
Usually the recruitment process takes 1-2 weeks. You can begin work once the appropriate documentation, including reference and Police Checks, are complete.

Is salary packaging available?
Yes, Nationwide offers salary packaging. In order to be able to salary package with Nationwide, you must be employed in a Permanent Part Time or Full Time capacity and work 15 or more hours per week.

What is a National Police Check?
A National Police Record Check (NPRC) displays all disclosable court outcomes from all states of Australia based on respective policies and legislation. A NPRC is required for all people working or volunteering within aged care.